Privacy & Cookie Policy

This privacy policy notice is served by ARK Ecosystem SCIC, under the website https://ark.io.

In this document “ARK”, “ARK Ecosystem”, “ARK.io” or “we”, “our” or “us”, refers to ARK Ecosystem SCIC, registered in France.

Our registered office address is:
1394 Rue du Village,
39570 Villeneuve-sous-Pymont,
France

Introduction

The purpose of this Privacy and Cookie Policy is to explain to you how ARK controls, processes, handles and protects your personal information both through the business, and while you browse or use this website. It also details the choices you can make about the way your information is collected online and how that information is used. If you do not agree to the following policy you may wish to cease viewing/using this website, and or refrain from submitting your personal data to us.

Overview

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at: http://www.knowyourprivacyrights.org/

The GDPR extends certain rights to users of the ARK website. Those rights are as follows:

  1. Right to be Informed – ARK Ecosystem SCIC agrees to inform all users what data we are collecting and for what purposes.
  2. Right of Access – All users have a right to see what extent of their personal information is being held by ARK Ecosystem SCIC.
  3. Right to Rectification – Users have the right to rectify any incorrect or amend any personal information being held by ARK Ecosystem SCIC.
  4. Right to Erasure – Users can request to have their personal data erased or redacted under certain circumstances. Circumstances may include events such as: data is no longer being used for its intended purpose, or the personal data has been possessed unlawfully.
  5. Right to Restrict Processing – Users can request for data to be halted from being processed in the event that data is being amended or redacted.
  6. Right to Data Portability – Users can request any piece of personal data given to ARK Ecosystem SCIC. Personal data will be supplied in a structured, commonly used, machine-readable format.
  7. Right to Object – Users have the ability to object to their data being processed if the data is being used in a manner that is inconsistent with the stated purpose for which it was collected.
  8. Rights in Relation to Automated Decision-making and Processing -Users have the right to object and not be subject to decisions based solely on automated processing

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Data Protection Officer

We have appointed a data protection officer (DPO) who is responsible for ensuring that our policy is followed.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our DPO at info@ark.io

Data Collection and use

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

Your identity includes information such as first name and other identifiers that you may have provided at some time.

Your contact information includes information such as email address, or any other information you have given to us for the purpose of communication or meeting.

Technical data includes you internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.

We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.

For example, we may aggregate profile data to assess interest in a product or service.

However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in accordance with this privacy notice.

Communicating with us

When you contact us through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. This includes providing information via email updates.

We record your request and our reply in order to increase the efficiency of our business.

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

The basis on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Google Analytics

ARK uses a web analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system.

We use Google Analytics to help us understand how the site is being used in order to improve the user experience.

You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com/policies/privacy/partners

Data retention

We will only keep your personal data for as long as is necessary to provide applicable services/information to you however this could be a period of up to 10 years. After this period your personal data will be deleted from our records.

If you wish to be removed from our database you have the right to be forgotten. Once the request to be forgotten is received ARK will remove all your details from our system within 4 working days.

Access to your personal data

To enquire about accessing your personal data, to update or rectify your data or to exercise your right to be forgotten/data removed, please contact our Data Protection Officer.

You can do so via email by contacting: info@ark.io

Unsubscribe from Communications

You may unsubscribe or opt-out of our services at any time. Where we collect your personal data, we provide you with the means to opt-out by either indicating in a check-box in your preferences settings (these can be accessed via the footer of any communications sent to you by ARK by clicking the “Unsubscribe” link), or by sending an email to info@ark.io

Cookies

ARK uses a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

By clicking the “Accept” button on the Site’s Cookie Banner you are agreeing to our use of cookies and similar tracking technologies. Once you have accepted the use of cookies and similar tracking technologies on the Site, your preferences with regard to use of the cookies will be saved in the form of a cookie for your future visits to the Site for as long as you do not remove the cookies stored on your device(s). If you disable cookies that we use, some functionality of the Site may be unavailable, depending on the type of cookie you have disabled.

If you do not agree to our use of cookies and similar tracking technologies, you should set your browser settings accordingly. You will always be able to withdraw your consent and change your choices by amending your browser settings in the future.

If you wish to withdraw your consent to use of cookies on this Site by changing your browser settings to block cookies or alert you when cookies are being sent to your device you can do so by referring to your browser instructions or help screen. To learn more about how to adjust or modify your browser settings please visit:

Please note that third party websites, which may be linked to the site, are not covered by this Cookie Policy.

Cookies for site analytics and performance

We use Google Analytics to help us understand how the site is being used in order to improve the user experience.

You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com/policies/privacy/partners

Third Parties

ARK will not transfer your personal information to third parties for the purpose of providing or facilitating third-party advertising to you. We will also reject any offer to sell your personal information to a third party vendor for the purposes of advertising.

If ARK intends to share your information in response and compliance to the legal process, ARK will provide you with notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. ARK will not divulge user information to legal solicitations that are deemed to be improper.

Changes to this Policy

ARK may periodically update this Policy. We will notify you about significant changes to it. The most current version of the policy will always be here and former versions of the policy can be acquired by sending a request to info@ark.io.